Shipping Policy
At Laura Emrcier, we aim to provide fast and reliable shipping to ensure you receive your products in a timely manner. Below is our shipping policy that outlines the details about shipping methods, delivery times, and fees.
1. Shipping Methods
We offer a variety of shipping methods to suit your needs:
- Standard Shipping: Typically takes 3-7 business days for delivery within the United States.
- Expedited Shipping: Faster delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery for orders placed before 12:00 PM EST (available for certain locations).
2. Shipping Rates
Shipping costs are calculated based on the weight of the order, the shipping method chosen, and the delivery location. During checkout, you will be able to view the available shipping options and their associated costs before confirming your order.
- Standard Shipping: Free for orders over $50 within the U.S. For orders under $50, the shipping fee is $5.99.
- Expedited Shipping: Prices vary based on location. Rates will be displayed during checkout.
- Overnight Shipping: Prices vary based on location. Rates will be displayed during checkout.
3. Order Processing Time
Orders are typically processed and shipped within 1-2 business days from the time the order is placed. Please note that orders placed on weekends or holidays will be processed the next business day.
4. Shipping Destinations
We currently ship to all U.S. states. At this time, we do not offer international shipping, but we are working on expanding our shipping options for future availability.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your delivery. You can also check your order status by logging into your account on our website.
6. Shipping Delays
While we strive to meet delivery estimates, please be aware that certain factors such as weather conditions, holidays, or high order volumes may result in shipping delays. If there is a delay in shipping your order, we will notify you via email and provide an updated estimated delivery date.
7. Shipping to PO Boxes and Military Addresses
We are able to ship to PO Boxes, APO, FPO, and DPO addresses. Please ensure that you provide the correct address details for smooth delivery.
8. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact our customer service team immediately at info@lauraemrcier.my or +1 703-998-6254. We will work with the carrier to resolve the issue, and if necessary, provide a replacement or refund.
9. Order Modifications and Cancellations
Once your order has been processed and shipped, we are unable to modify or cancel it. Please review your order carefully before submitting it. If you need to make changes, please contact us immediately after placing the order, and we will do our best to assist you before shipping.
10. Contact Information
For any questions regarding shipping or delivery, please feel free to contact us at:
- Phone: +1 703-998-6254
- Email: info@lauraemrcier.my
Thank you for shopping with Laura Emrcier! We appreciate your trust in us and look forward to delivering your skincare products.